CLAXY

Home and garden
Company profile not claimed
111 reviews
Overall Rating: 4.38
Customer Reviews about CLAXY
Write a review about claxy.com

Al Dzenkowski

4.00/5.00

"Bit of a shipping nuisance, but corrected"

Only received 1 of the 2 lights I ordered and got an "order complete" email. Second light came separately two days later. Rather confusing. Products are fine. Just a recommendation to look into you automated emailing system for "completed" when it's not.

02/05/2024

Camille Rougeau

1.00/5.00

"Company Won't Respond (until they see your 1 star review)"

I'm not one to leave reviews but this company is terrible. Although now I'm wondering if it even is a company or just another scammer. I purchased 2 pendant lights a few weeks ago. The company got in contact with me to tell me they only had one light available so we proceeded with the order of just one light. The light didn't work with my space and I need to return it. I reached out to the company and haven't received any response from them in over a week. I've called and left many messages, emailed almost all of the different emails they have available and still nothing. I would never shop here again and advise anyone who sees this to steer clear of Claxy.Update as of 9/21/22Claxy did respond back to my emails after leaving this review. They said there were server issues and did not receive any of my emails until the day I left the initial review. They also asked me to take down my 1 star review. Now had things gone more smoothly I might've changed my review to a higher score but alas things weren't perfect. I'll give Claxy credit and go along with the idea of "server issues" but why did no one ever pick up or return my voicemails when I called the store about 20 times when I didn't hear back from them. Also, when they sent me only 1 pendant light, they had still charged me for 2 and didn't reimburse me for the extra light until 2 weeks later after I had to send emails asking for the refund. Furthermore, when I went to return the pendant light that had been sent to me I had to pay for my own return label and provide the company with my tracking number (unusual these days). I kept track of my return since we had so many issues and noticed my package was received on August 19th but the company was unable to confirm and process the return until nearly 2 weeks after the package had been delivered. Since then the company has reached out multiple times asking for me to take down my review. Overall: If you're the type of person who likes to triple check and follow up on purchases and returns, you'll have a great experience with Claxy. However if you're more like me and prefer a simpler shopping experience, this may not be the company for you.

01/05/2024

Pat Horn

4.00/5.00

"I ordered a wall mount bathroom light."

I ordered a wall mount bathroom light December 20th. Order came in a timely manner but 1 globe was broke! I did manage to "chat " with someone but have not received new globe !Please check for me . Thank youPat Horn !

29/04/2024

Jordan

5.00/5.00

"Stylish, rustic/industrial light"

Quick and easy shopping experience and quality product.

27/04/2024

Joe Spallino

5.00/5.00

"Great value!!! . Great savings!!!"

Claxy had the same exact item as another vendor that wanted to charge me $100 more than what I paid at Claxy.com!!! Great value!!! Great merchandise!!!

25/04/2024

Stanley

5.00/5.00

"Super speedy service got my order."

Super speedy service got my order almost next day thankd

24/04/2024

Darlene Bratton

5.00/5.00

"Package arrived on time and item was."

Package arrived on time and item was very well packaged. Np breakage. It hasn't been installed as of yet. It is as beautiful as the pictures represented. Looking forward to getting it installed. The price was also good. Looks of good quality. Will know more after installation.

23/04/2024

Mary Beltran

4.00/5.00

"The light fixture I ordered online came."

The light fixture I ordered online came on time. It was as advertised and in working condition.

19/04/2024

Venessia Perrin

5.00/5.00

"Good job"

Good jobTime waiting to get hair done Needs to be mindful about the time

12/04/2024

sandra wells

5.00/5.00

"great price and really quick shipping"

11/04/2024

Website

claxy.com

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Trust Rank

The Rank of the website you are interested in is:

87.57

The rank is based on a 1-100 scale, with 100 being the most reputable.

Location

5705 General Washington Drive, 22312, Alexandria, United States

About CLAXY

Claxy is not only a lighting manufacturer committed to design, research, development and manufacturing of energy efficient lighting but also an online retailer with an e-commerce site dealing in sales of light fixtures. We manufacture premium quality energy efficient light fixtures with the best light source, electrical parts, materials and craftsmanship.

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