ASK4

Electronics & Technology
Company profile not claimed
199 reviews
Overall Rating: 4.78
Customer Reviews about ASK4
Write a review about ask4.com

Johan Tony

5.00/5.00

"Excellent Customer Support"

I moved to a new accommodation but was still connected to my old ASK4 wireless account. Due to this, I could not set up my smart devices even after buying the 4connect Plus add-on. I contacted customer support through chat and was connected through Ms. Anna. She was patient, understood my issue, and provided the proper solution. Also, she helped me register a new account with the change of address and processed the application for the refund of 4connect, which I bought on my old account. Overall, the process took around 20 mins, but Anna stayed connected throughout the same. Finally, my smart device got connected to the wifi. Thank you, Anna.

07/02/2024

fatemeh fallahi

5.00/5.00

"I had some problems with my wifi."

I had some problems with my wifi connection and Ahmed helped me so quickly and kindly Thank you Ahmed

05/02/2024

Akezhan Umbetbay

5.00/5.00

"I'm very grateful to Azita for her."

I'm very grateful to Azita for her prompt assistance in resolving issues with the LAN cable.

05/02/2024

Toby.C

5.00/5.00

"10/10 support"

Their support are fantastic. Attentive, Helpful and don't come off as if they're reading a script - really great experience and had my issue resolved very quickly once everything was in motion.

04/02/2024

zw

5.00/5.00

"Fantastic support team"

I was having trouble with internet connecttion for few days, and Viviane from ASK4 support team really helps me a lot online

03/02/2024

Jesse

5.00/5.00

"Thank you Jocelyn"

Thank you Jocelyn, very patient and fast. Cleared MAC addresses so I could connect to the internet.

02/02/2024

Mojtaba Alfardan

1.00/5.00

"Terrible Connection for working from."

Terrible Connection for working from home.The video calls are always dropping, This is at the moda location in leeds

02/02/2024

Joshua Oswald

5.00/5.00

"Ben Leighfield Perfect Customer Sevice Rep"

Ben Leighfield is what made my experience great. I am not the most patient man, and I'm not the easiest to please, but Ben was courteous, calm, collected, and informative. He spoke to me professionally and candidly about the problem I was having and was honest and straightforward, while taking ever step available to him to help me fix my problem. I cannot say enough good things about this person, and should immediately be given a pay raise and promotion. I'm not sure if the call was recorded or not, but if it was it should be used for training manuals. I HATE customer service calls, yet my interaction with Mr. Leighfield was painless, and informative. This field needs more Mr Leighfield's.

02/02/2024

Zhi Lin

5.00/5.00

"Siobhan helped me solve my problem."

Siobhan helped me solve my problem efficiently!!!

01/02/2024

Gray

5.00/5.00

"Excellent customer service"

Viviane from customer support was very helpful and nice during each step of the process, giving clear instructions on what I needed to do, resolving the issue swiftly.

28/01/2024

Website

ask4.com

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Trust Rank

The Rank of the website you are interested in is:

95.58

The rank is based on a 1-100 scale, with 100 being the most reputable.

Location

14 Fitzwilliam Street, S1 4JL, Sheffield, United Kingdom

About ASK4

ASK4 is a provider of Internet connectivity and technology solutions at the heart of multi-tenant buildings internationally.

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