Kudd.ly

E-Commerce
Company profile not claimed
736 reviews
Overall Rating: 2.74
Customer Reviews about Kudd.ly
Write a review about Kudd.ly

Dawn Brady

1.00/5.00

"Cooling Weighted Blanket"

I ordered Cooling Weighted BlanketQuantity: 2.Colour: Glacial GreyTotal: $138.00, I had been getting so hot in bed and when I saw you advert for these I thought they would do the job. Unfortunately they have not, they are very heavy and I am even hotter with them so they have been rolled up and just have to accept another waste of money.

07/05/2024

WG

1.00/5.00

"Terrible Returns Service"

I ordered a glacial grey blanket thinking it would be grey. When it arrived it was a not very nice white colour. I asked for a refund as in my opinion it wasn't what I'd ordered and was told I had to pay for return postage. It cost me $7 to return something I hadn't ordered. I then waited for 2 weeks after I received the courier's notification that my parcel had been delivered and I still hadn't received the refund. When I contacted them they told me the warehouse couldn't locate the parcel and I had to send them details of the tracking number. This was despite the fact that my name, address and order/return number was on both the inside and outside of the parcel. I eventually did receive the refund but I am still $7 out of pocket due to the inaccuracies in the description on their site. I would also like to say that the website said the blanket was 5kg but when it arrived it was clearly marked as only 4.7kg.I will never use this company again.

07/05/2024

Athena

4.00/5.00

"My boyfriend and I got matching slides."

My boyfriend and I got matching slides and they are so comfortable. Would love to get them in another colour

06/05/2024

Tracy Kenyon

4.00/5.00

"Weighted blankets are fantastic"

The weighted blankets are fantastic. Only 4 because of the length of time to get them. Guess Covid has a lot to do with it. I thought I was order from a UK distributor.

06/05/2024

Fiona Rickson

4.00/5.00

"Great, but not cooling!"

Great product has helped me relax more and sleep better but gets really hot under the blanket. Don't agree it's 'cooling'

05/05/2024

Evelyn Bartlett

3.00/5.00

"Delivery took a very long time from."

Delivery took a very long time from time of ordering. In fact it took that long I'd almost forgotten I'd placed the order

04/05/2024

Cristina H

4.00/5.00

"fabulous sliders"

bought the 2 sliders. fabulous might try the blanket and hoodieGreat delivery too

03/05/2024

carole lowe

4.00/5.00

"size confusing"

size guide misleading one says 7.5- 8, then other says 7 or 8 so ordered 7 and 8 because that was the option given. When they arrived they were both 7.5-8 in black the other option, if I had known this could have ordered two different colours. Other than that everything else was great thanks.

03/05/2024

Karen

1.00/5.00

"Ordered no stock"

Ordered. Never got delivered. Emailed them no stock available. No info or anything. Asked for a refund no reply no refund. 'Out of stock' items still on website. Shocking customer service. Very disappointed

03/05/2024

Christina Kerr

1.00/5.00

"Another one that won't be here for Christmas!"

After ordering with Oodie and having to cancel due to no UK stock I ided to order through kuddly who once again allow you to order apparently in stock items. After waiting a week with no signs of a delivery we chase and learn once again that they are out of stock and can't be delivered until mid Jan. Going to have a very disappointed child on Xmas day ?

02/05/2024

Website

Kudd.ly

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Trust Rank

The Rank of the website you are interested in is:

54.76

The rank is based on a 1-100 scale, with 100 being the most reputable.

Location

Exchange Place 3, Semple Street, EH3 8BL, Edinburgh, United Kingdom

About Kudd.ly

We’re proud to be from the UK and take pride in giving our fellow Britons cosy comfort from our wide range of kudd.ly™ products. We strive for exceptional customer service, and our customers' happiness is our number one priority. Enjoy the feeling of being enveloped in a huge hug of a weighted blanket, embrace the cosy with oversized fleece hoodies, feel the chill with our amazing one-and-only cooling blankets, and of course dive into adventure in our oh-so-comfy sliders!

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