"it took us more than 2 hours from."

it took us more than 2 hours from submission of papers to payment and biometrics. instructions were vague and unsure. one staff told me to wait by Door 9 for biometrics but door was locked and had no lights. i had to ask again if it was really door 9.Then was told oh just try door 10 .

"i was asked by embassy to collect my."

i was asked by embassy to collect my visa from vfs itself today as i was traveling tonight but vfs declined to handover my passports to the person i sent to pick up my passports with authority letter and application slips.its the worst experience of my life. you guys have harrassed a pregnant lady who was begging for her passports and you people declined.

"Slow processng of Visa & shipping of."

Slow processng of Visa & shipping of passport

"Customer friendly staff"

"I had to wait so long for my turn my."

I had to wait so long for my turn my appointment was at 09:30 am and they called me at 6:30 pm pm. Also my visa application have not arrived till now through courier its been 4 days.

"Hi ,I'm Meheraj, please help me ?"

Hi ,I'm Meheraj,I have submitted my family visa last 2 year but still now nothing happened that's why i'm really disappointed,because already 1year 8months has gone,its really painful situation,i am speechless,please try to understand,I know you do very good work which is really commendable,I am really appreciate for your work, Unfortunately i'm the only person who has been deprived of your good work,i'm really didisappointed for this reason,I'm helpless because my wife is away last one year from my family ,Now your help is very important for us so please help my family as soon as possible,Apply date:12/09/2022Consent pepar signed 31/12/2023Please tell me how much more time it will takeForm : Dhaka Bangladesh Italy embassy Ref:DHAK/120922/0190/01LAST NAME: ISLAMApply: family visa APPLY DATE : 12/09/2022 31/12/2023 consent paper and signed Italy embassy

"Unfair Charges and Needless documentation"

1. VFS Pune tries to push people into buying their privilege service for a price through unfair means such as sending people to collect unwarranted documents. By the time one obtains those needless paper, appointment time slot is over and one is at the mercy of their staff to let one in only for a big price.2. Ordinary appointments for a family can't be clubbed together as one. Even underage children/minors are given separate appointment time when all family members have applied. One ends up spending more time.3. The receipt for cash paid on 27th March, 2024 is yet to be sent by email even today 8 days later. I was promised that it will be sent immediately after appointment on the same day.

"Totally bad experience"

Totally bad experience. myself and my colleague applied for italy visa, he got visa and i refused visa even though we submitted same type of documents. no proper explanations given, no proper details in online tracking. total waste of time and money. not worth the money we paid for. as a suggestion, it would be better to have an option in getting express visa in short time for additional cost. it helps people who are in need of travel in short time like me. need lot more improvement.

"Captive exploitation and rent seeking 101"

It's a pathetic excuse for a company. There is absolutely 0 value add other than being a rent seeking leech. For eg, the company ties up with Fedex, and a simple post is now 4x the price.

"Carefully listening and reply to the."

Carefully listening and reply to the point. Verify all relevant documents. On top of all, politeness and professional behavior.