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Ben
"Not as described"
The condition of the books delivered did not meet the description of what I ordered, despite paying a higher fee. I expected some use being second hand, but some had considerable tears, water damage and marks that you wouldn't consider to be "very good" condition.
Trainer
"Poor service / book care."
48 hours turned into 96 before my hard back book was despatched. It arrived in just a plastic bag with no protection, tho supposedly "very good" one corner was buckled and the spine split. Try and email customer services and it is impossible to have a conversation. A difference person replies each time.This was my first problem in several years as a customer.
Maggie Barrows
"Ex library books!"
I disliked having a book that was previously a library book complete with the page of date stamps. I wondered who had not returned that book to the library but sold it to yourselves?!
Miss Sara Head
"Didn't arrive first time round, still waiting."
Didn't arrive. I got a message saying it was being processed ready for dispatch. Then nothing, no acknowledgement of posting / receipt of parcel email from Royal Mail/ no tracking information. Emailing WOB customer support got generic emails saying it had been processed and was on its way. Eventually after 11 days with nothing, customer services replied and said they would send another. I have now had an email to say this parcel has been received by the Royal Mail and should be delivered on Monday, however I am not longer at the address I asked it to be delivered to. ( The people there will keep it for me and pass it on next time I'm there, in May). I hope the book will be as described. It would have been useful if an actual person from customer services had replied sooner. Equally when I replied to customer services within 15 minutes of them getting back to me, to ask if the package could be redirected to my current address, this wasn't read/ replied to for over 24 hours by which time they said they had tried but it was too late as it had already been packaged and addressed. I do appreciate how busy everyone is but this was frustrating.
Ann Gould
"Just received a book I ordered 5 weeks."
Just received a book I ordered 5 weeks ago, the other book still has not arrived. Will not be using WOB from here on out. Sorry.
Tabassum Sohail
"Wob sells books at affordable prices"
Wob sells books at affordable prices. Good help for knowledge seekers.Although books are old edition , but new edition at least 3 years should be available at much much lower prices . It will be a great help for study lovers and people who cannot afford but want to do somethinv big.
Maria Bolton
"Goods not the quality advertised"
Ordered 2 books, both advertised as very good quality. One was great, the other had broken binding and the front page was ripped and half was missing
Susan Nunn
"Good Selection of books"
Good Selection of books, packed well and fast delivery. Prices very reasonable.
Mr. Peter Chapman
"I didn't realise that the road atlas of."
I didn't realise that the road atlas of Ireland which I was buying was 20 years old, so printed before most of the new Irish motorways were built.It has limited its usefulness!
Bridget Richardson
"Book received was not the one ordered"
Sadly, one of the books was completely different to the one I ordered. Haven't had time to deal with it yet.
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The Rank of the website you are interested in is:
49.91
The rank is based on a 1-100 scale, with 100 being the most reputable.
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Add to your site
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