Consumer Cellular

Electronics & Technology
Company profile not claimed
223 reviews
Overall Rating: 3.86
Customer Reviews about Consumer Cellular
Write a review about consumercellular.com

Becki Page

3.00/5.00

"Having horrible time getting it going"

Having horrible time getting it going. Says it needs a Sims card that did not come with it. Called, tried to get it started but it wouldn't connect. Not sure if it's that phone or me. Now neither of my phones will let me call.

03/05/2024

Meredith Palmer

5.00/5.00

"Received quickly and had the iPhone up."

Received quickly and had the iPhone up and running with ease.

03/05/2024

Angela Didde

3.00/5.00

"Activation directions"

The activation instruction could be clearer and specific to the phone. For example, the QR code resulted in the incorrect smart switch being loaded. The instructions should have related that Smart Switch software needed to be downloaded from the Samsung site.I contacted the Consumer Cellular chat line. It took quite a while but I was finally successful for the most part.

03/05/2024

Walter Boen

5.00/5.00

"I love my new phone"

I love my new phone

03/05/2024

Laverne Wellington

4.00/5.00

"No service yet"

I haven't got my service turned on yet. Will do so laiwe this afternoon

01/05/2024

Minecraft Gaming

5.00/5.00

"Got phone in faster than expected"

Got phone in faster than expected

01/05/2024

C. Dawson

5.00/5.00

"Quick and easy"

Quick and easy setup of new cellphone

01/05/2024

BRUCE ALLEMAN

5.00/5.00

"Fast setup"

Fast setup - Easy transfer from old phone - Simple setup of android auto

30/04/2024

Karl

5.00/5.00

"From ordering a phone to receiving it."

From ordering a phone to receiving it was less than four days. Transferring my number and information was easy as pie because of the eSIM transition. I fully recommend Consumer Cellular as a trusted provider for all my fellow AARP members!

30/04/2024

Deidra Midd

1.00/5.00

"Find an ethical provider - Consumer Cellualr are not"

I cancelled my services in 2022 by phone because I kept buying dud phones from Consumer Cellular, same brand, same issues. Instead, Consumer Cellular still pulled money out of my U.S. Bank account ever since, which now amounts to a whapping $350.00. Unfortunately, I was put in contact with a very inept supervisor, Amanda, who did nothing but antagonize me. How did this individual get a supervisor role? I apologize for losing my temper after realizing she enjoyed being unhelpful and antagonistic! I had to cancel both my debit and credit card, and file a fraud claim with U.S. Bank against Consumer Cellular. The CEOs, John Marick and Gregg Pryon are making millions off what I see as an unethical and corrupt company. There have to be a more honest cell phone service provider than Consumer Cellular. You have been warned.

29/04/2024

Website

consumercellular.com

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Trust Rank

The Rank of the website you are interested in is:

77.13

The rank is based on a 1-100 scale, with 100 being the most reputable.

Location

12447 SW 69th Ave., 97223, Portland, United States

About Consumer Cellular

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