Reviews on Public Review are contributed by consumers globally. Anyone who has recently engaged with a business can write a review, free of charge, provided they have a Public Review user account and adhere to our Reviewer Guidelines. They must also ensure there's no conflict of interest with the business being reviewed. Each user account is linked to an email address for account-related communication.
All reviews for a business are displayed on their profile page. Here, consumers can both read and submit reviews, as well as access additional business details like the overall rating and review trends.
A review on Public Review can begin in two ways:
Consumers who have interacted with a business can sign up for a Public Review account and post unsolicited reviews. These are known as "organic reviews".
Businesses can encourage their customers to leave reviews on Public Review. Businesses should ensure reviews are unbiased and refrain from offering any form of payment or incentives for reviews.
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